PLAY-ON NYC – Privacy Policy

Last Updated: November 2025

Play-On NYC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit a form, book a class or event, or interact with our services.

1. Information We Collect

We may collect the following information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Postal/ZIP code

  • Child’s name or age (if provided during registration)

  • Booking details (class type, event type, time slots)

  • Any information submitted through contact or RSVP forms

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Date/time of visit

  • Referral source

This information helps us improve our website and services.

Cookies & Tracking

We may use cookies and similar technologies for:

  • Website functionality

  • Analytics

  • Advertising

  • Google Ads performance tracking (e.g., UTM parameters, lead form tracking)

2. How We Use Your Information

We use the information we collect to:

  • Contact you regarding bookings, RSVPs, demos, or inquiries

  • Confirm attendance for classes, birthday parties, or events

  • Provide customer support

  • Improve our website and services

  • Send updates related to Play-On NYC programs, schedules, and promotions

  • Run advertising campaigns and measure performance

  • Maintain business operations and compliance

We do not sell your information.

3. How We Share Your Information

We may share information only with trusted third-party providers that help us operate our business, such as:

  • Payment processors

  • Booking and scheduling platforms

  • Email and marketing tools

  • Advertising platforms (such as Google and Meta)

  • Website hosting and analytics tools

These providers are only allowed to use your information to perform services for us.

We do not sell or trade your personal information.

4. Lead Forms & Advertising

When you submit your information through:

  • Google Ads lead forms

  • RSVP or event forms

  • Class or party booking forms

You consent to Play-On NYC contacting you about your request.

Google may process your information according to their own privacy policies when you interact with Google Ads.

5. Your Choices

You may:

  • Opt out of marketing emails anytime by clicking “unsubscribe” at the bottom of any email

  • Request to update or delete your information

  • Disable cookies through your browser settings

To request data deletion or updates, please contact us at:
📧 info@playonnyc.com

6. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our programs are designed for children, but our website is intended for parents and guardians.
We do not knowingly collect personal information directly from children under 13 without parental consent.

8. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to request, update, or delete your information, contact us:

📧 info@playonnyc.com
📍 Play-On NYC
307 E 92nd St, 2nd Floor
New York, NY 10128